Storage Informer
Storage Informer

Tag: EVA

Is there a technical Sociological term for “truthiness”

by on Jul.09, 2010, under Storage

Is there a technical Sociological term for truthiness

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I’m going to Bitnorth in August. Its going to be geeky and awesome, and I can’t wait. I have to present. Everyone going has to present. I wanted to present on the idea that there since there is still a digital divide, is it possible that the new social rules that are emerging will impact a population that can’t participate in creating these new rules. And is that a problem?

But given the situation in the Gulf of Mexico (I’m from the Florida Panhandle), I’ve changed my idea just a little bit. I’m actually writing this blog post in the hopes that someone can help me with some terminology.

The background story

Since all of my family and lots of my friends still live on the Gulf Coast, I get pretty frequent updates on what is actually going on. What I hear from them is different than what I hear on the news up here in New England (where this week I heard more about Linsday and LeBron than the oil spill), or even in the newspapers back home.

Friends from a bit further west of my family (New Orleans to be exact) say the same thing – the news that is being reported is not matching the reality that people are seeing and living.

What is going on in the Gulf is very strange.

We know millions of gallons of oil are being dumped into the Gulf of Mexico, and they are using an extremely toxic substance to break up the oil, and that they may have drilled into a methane bubble. What we don’t know is what impact that will have on the health of the residents of the Gulf Coast, because no one is sharing the information that could help Gulf Coast residents and visitors come to their own conclusions about the dangers of living near this oil spill.

Back to my Bitnorth presentation

Here’s my idea – what happens when in this day and age information imposters use social media to control the message about an event that will impact everyone? What happens if information imposters are very social media savvy, and are able to use “truthiness” to futher their own agenda? What happens when information imposters are able to game the system to seem as if they are more relevant than people or organizations trying to get the real information out there to people? What happens if these imposters know how to work people to gain their trust, so that they are the ones with high affinity?

What happens to our idealistic view of how social media can be used to improve and connect the world?

My main question for all of you is this: is there a technical term for this concept of “truthiness”?

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Storage Is Software

by on Jul.09, 2010, under Storage

Storage Is Software

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The title of this post is a variant on the intriguing "infrastructure is code" meme from the #devops community. I think it’s a useful idea to remind ourselves of — especially as technology transitions.

Even though some of you reading this might thing the statement is blindingly obvious, it’s clear that the vast majority of people think of boxes with blinking lights when you say the word "storage".

And I think this is going to be up for change sooner than later.

Things Change

Having now been directly involved in storage for over 15 years, I feel I can safely make a reasonable judgment when things are changing.

So let’s go look at the current landscape …

For starters, most storage hardware today is built out of the same industry-standard parts bin used by the server guys.  Yes, there are a few storage stalwarts trying to claim differentiation through this bit or that bit of unique silicon, but the secular trend is pretty obvious — parts is parts.

Now, I think there’s still room for useful hardware differentiation in areas like innovative architecture, or clever packaging, or using the latest merchant silicon chips, or perhaps more reliable manufacturing processes. 

All that being said, I think the opportunities for sustained differentiation through hardware prowess alone are becoming more rare over time.

And we all p lay in a very competitive market indeed  Much like customers won’t accept dated or over-priced server hardware designs, they won’t accept dated or over-priced storage hardware designs.

Thinking About Storage Software

At its most basic level, you expect to write information to a storage platform, and get it back again. 

You’d like to do so in a convenient format — more traditional block and file formats, perhaps something newer like objects, even maybe something like tables.  That’s a function of software, not hardware.

You’d like the integrity of the data protected from all sorts of bad things that can happen — hardware failures, software failures, human error, the list goes on.  That’s a function of software, not hardware.

You’d like to wring the maximum in performance and efficiency from the hardware you own: move the popular data to the high-perfrmance media, the less-popular data to cost-effective stuff, and wring the excess capacity out with things like compression and deduplication.

More software.

If you tend to think geographically, you’d like the right information in the right location at the right time if possible.  Whether that’s to better protect, or improve user experience, or something else — that’s all software as well.

I could go on, but — when you think about it — just about everything we talk about that’s new, interesting and useful tends to boil dow n to a software discussion. 

Sure, there are new hardware bits like faster processors, and enterprise flash drives, and newer 10GbE interconnects — but it takes software to make all that stuff really useful.

The Impact Of Open Source

Much like industry-standard components and architectures set the floor for cost-effective hardware, I think open source software sets the floor for cost-effective software functionality.

There’s still room to innovate in software, but you have to do it in areas that haven’t been well-covered by the open source community.  And — make no mistake — it’s a safe bet that open source software will be an ever-increasing part of our enterprise environments.

Resistance to either trend appears futile :-)

Separating Software From Hardware

We’ve just come to assume that storage software is inevitably woven to storage hardwa re.  But as the industry moves to more standard components and architectures, that’s becoming more of a business model discussion, and less of a technology discussion.

Examples are starting abound, especially within EMC’s portfolio. 

Our Atmos cloud storage platform is now available as a VMware virtual machine.  Run it on just about any VMware-supported hardware platform, and you’ve got a fully featured, next-generation distributed object-oriented metadata-rich policy-driven cloud storage environment

One could separately debate the meri ts of running Atmos storage software on a generic hardware platform vs. one that is specifically built for purpose, but that’s more of a discussion around implementation choices — and choice is good.

Many of you are aware that the Avamar client-side dedupe backup platform works basically the same way — your backup target can either be a dedicated hardware device running Avamar, or the same functionality running in a VM on generic hardware — it’s your choice.

Going further, there’s a much larger universe of EMC storage products just waiting to escape the confines of phy sical hardware: RecoverPoint, VPLEX, Celerra, Centera — the list goes on. 

Even some interesting open-source choices if you go looking: for example, the EMC LifeLine stack which powers the increasingly more powerful Iomega unified storage devices.

So why aren’t all these great things being done today?  Lots of issues, but the big one is — it’s hard!

Making storage software work predictably and reliably in a virtual machine takes substantial engineering effort.  And that incremental effort&#016 0; has to be balanced against other investment opportunities: things like adding new features, or supporting new hardware, or perhaps deep integrations with other environments.

It’s happening — it’s just not an overnight process.  Sorry to say, the future isn’t quite here yet …

Fast Forward Several Years

Imagine you’re in charge of storage decisions at your company, and you’re trying to put together a solution for part of your operation.

You might start by assembling a set of services you’ll need to provide for applications and users.  You evaluate different software stack options. for functionality, price, reliability, support, ease-of-use, integration, APIs, etc.

You do so by composing various storage software VMs, and putting the resulting stacks through their paces.  Basic presentation services (file, block, object, etc.).  Some replication stuff, maybe some auto-tier ing and or intelligent archival stuff.

You test features and functions, integration points and management interfaces.  All using virtual machines in whatever test bed you’ve got handy.

No need to consider storage as hardware just yet.

When you’re ready to implement, you’ve got more choices: you can stick with the storage-software-in-a-VM approach, or perhaps consider purpose-built hardware if your needs so dictate. 

Functionality first, implementation second.

Farther Down The Line

The migration of storage functionality from hardware to software will likely change how storage hardware itself is built.  At the low end of the market, all-in-one storage can learn new tricks simply by invoking new elements of a (presumably virtualized) software stack.

And at the high end of the market, it’s not hard to imagine larger, dynamic pools of virtualized storage capabilities that flex both resources and functionality much the way virtualized servers do today.  To be fair, though, that’s a reasonable description of what a VMAX and VPLEX does today.

Indeed, w e can easily see storage software functionality running flexibly where it makes the most sense — on a general purpose all-in-one storage hardware platform, or perhaps as a set of virtualized tasks in a server farm, or perhaps on an appliance dedicated to a task — or any combination as needs shift.

And that’s going to force some changes in thinking all around.

Final Thoughts

The runaway success of VMware has caused many of us to think of "servers" in terms of software images that are invoked as needed.  The hardware is still there, and it needs to do its job, but we think about it differently.

Will we learn to think of storage the same way?

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How Do You Inspire, Win Hearts, and Dare we Say it, “Sell?”

by on Jul.08, 2010, under Storage

How Do You Inspire, Win Hearts, and Dare we Say it, “Sell?”

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The Untapped Business Opportunity of “Emotion.”

I happened to have lunch yesterday with Barry Burke, an EMC Chief Technology Strategist, blogger, and overall communication/presentation pro, and we got on the subject of the role of emotions in decision making.   Think OPPORTUNITY. Think “information and technique” that they don’t teach readily schools, or in most places of business.

(Personally, I became convinced of the power of emotion in decision making — even multi-billion dollar decisions — when I ran EMC’s Investor Relations function in the 1990s.)

Barry lit up on the subject, and referenced a recent post he made on it with regard to using this knowledge for effective presentations.  To support his epiphany, he shared this TED video — which I am now shamelessly ripping off.

Watch it. Then examine a recent connecting/inspiring/selling communication opportunity you had recently. 

Now ask yourself if there is anything you might change, by way of approach, to elevate the connection you could have with your audience?

PS:  I got invited to my first TED today, taking place in Boston.  Color me excited.

———————– Talk Back —————————

What research or anecdotes do you have to prove, or disprove this “science” as the speaker, Simon Sinek, called it?

I was captivated when reading a book, a year or so ago, by Michael Lee Stallard called, “Fired Up or Burned Out,” when Michael pointed to this same unbalanced-for-results, left brained/right brained behavior in business communication with employees. 

As Michael pointed out, most FORTUNE 500 execs are the data-driven type.  They talk to you in data terms. They tell you what to do.  BUT, most decision making is done on an emotional level.  When we share “why” we want to do things, and let our people help figure out “what” to do to meet the “why’s” objective, everyone will be better for it.  When we show people we CARE (here we go with that “warm,” soft-stuff-at-work I keep evangelizing), we work to build connection and trust … which fuels “hard,”and wonderful business results.

Yes? No?

Thanks for engaging.

– Polly
@pollypearson on Twitter
http://www.pollypearson.com

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