Storage Informer
Storage Informer

up for such a service?

by on Jun.24, 2009, under Storage

Consumer On-line Technical Service – would you sign-up for such a service?

Whenever I have a problem with my home personal computer, I always wish I could just call an on-line technical service person, just like I can do at the office. Using a network management software application, they can look at my system remotely and help solve my problem. If I provide permission, they can take over my system and make the changes that are required to fix my problem. I know there are various services to help consumers with their home PC problems, but only a few that offer this type of on-line technical service nationally. Of course, there are various security issues and logistics, but now as more system management technology such a Intel® vPro™ technology has been used by business, this is starting to look like it might grow for consumer use. What are your thoughts on this type of service for consumers? Do you think more consumer will begin to sign-up for on-line technical service? Would you?


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